Can another Healthcare Professional help?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.
- Please make one appointment for each member of the family who needs to be seen
- We try to keep to time but please be patient if someone before you takes longer than planned
- Surgeries are usually busy on Mondays and Fridays. Please reserve these days for acute illness. For routine consultations please come on other days
- If you have an infant who needs consultation, please let the receptionists know. We attempt to see children as soon as possible.
- Please always keep your appointments and do telephone us if you are unable to come for whatever reason
- Appointments are normally ten minute slots, so if you have a complicated problem, or more than one problem, please ask for a longer appointment
- It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to rebook.
Arranging your Appointment
| Monday | 08:30 to 09:30 | 15:00 to 17:00 18:00 to 20:00* |
| Tuesday | 08:30 to 09:30 | 15:00 to 17:00 |
| Wednesday | 08:30 to 09:30 | 15:00 to 17:00 |
| Thursday | 08:30 to 09:30 | 15:00 to 17:00 |
| Friday | 08:30 to 09:30 | 15:00 to 17:00 |
| Weekend | Closed |
It is possible for patients to see the doctor by appointment. This could be either for a more detailed assessment, to give advice or counsel on certain matters, to carry out specific medical examinations or tests or when a patient is unable to come during morning surgery hours. Arrangements for such consultations can be made at either the doctor’s or patient’s initiative.
*Extended Hours: Monday Evening Strictly by Appointment. If you are working and cannot come to the surgery during normal surgery hours do telephone to make an appointment during the above times.
Appointments are available outside normal surgery hours
We are able to book routine GP appointments for our patients to be seen.
| Monday to Friday | 6:30pm to 8:00pm |
| Saturday | 8:00am to 11:00am |
| Sunday | 8:00am to 11:00am |
These appointments will be held at either Broom Lane Medical Centre, Kimberworth Park Medical Centre and Magna Group – Valley Health Centre.
Please speak to a receptionist for further information or to book an appointment
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.
